Privacy Policy
Privacy Policy
Effective Date: September 16, 2026
FerPro Cleaning Services respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
We may collect personal information that you voluntarily provide through our website, contact forms, phone calls, text messages, or other communications. This information may include your name, phone number, email address, service address, and information related to your cleaning service request.
How We Use Your Information
We may use your information to:
• Respond to inquiries and requests for estimates
• Schedule and confirm cleaning services
• Communicate about appointments, service updates, and customer support
• Send text messages when you have provided consent
• Improve our services and customer experience
SMS/Text Messaging Privacy
If you provide your mobile phone number and consent to receive text messages from FerPro Cleaning Services, we may send you messages related to your inquiry, estimate, appointment, cleaning service, scheduling, customer support, and other service-related communications.
Mobile information, including phone numbers, SMS opt-in data, and consent, will not be sold, rented, shared, or transferred to third parties or affiliates for marketing or promotional purposes.
Text message consent is specific to FerPro Cleaning Services and is not transferred to another business or organization for its own marketing purposes.
Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages. You may reply HELP for assistance.
Sharing of Information
We may use trusted service providers when reasonably necessary to operate our website, communicate with customers, schedule services, process payments, or provide business-related services. These providers may only use information as necessary to perform services on our behalf.
Mobile information and SMS consent information are excluded from sharing with third parties or affiliates for marketing or promotional purposes.
We may also disclose information when required by law or when reasonably necessary to protect our rights, property, customers, or business.
Cookies and Website Information
Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and improve the visitor experience. Your browser may allow you to control or disable cookies.
Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no internet-based system can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal and business recordkeeping requirements.
You may opt out of SMS communications at any time by replying STOP to a message from us.
Children’s Privacy
Our services and website are not directed toward children, and we do not knowingly collect personal information from children through our website for marketing purposes.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
FerPro Cleaning Services
Website: www.ferprocleaning.com
Phone: 415-312-1289